Practical information
Before your stay
What is included in the rental price?
The price of your holiday let in Méribel Mottaret and Courchevel La Tania includes the rent, service charges (heating, hot water, cold water, electricity), bed linen and towels (subject to your booking terms).
It does not include the tourist tax (from €0.90 to €1.65 per night per person aged 18 or over) and the final clean.
When do I need to pay for my stay?
If you book more than one month before your arrival, we require a 30% deposit to confirm your booking. The balance is due 30 days before the start of your stay.
If you make your booking less than one month before your arrival, we will ask you to pay the full amount for your stay at the time of booking.
Can I modify the extra services already ordered?
At any time, and up to 4 days prior arrival, you can add extra services thanks to your customer area, or by contacting us directly by e-mail or by phone. If you want to cancel an extra service, please call us or send us a message. You can cancel extra services until your arrival.
How can I pay my booking?
You can pay by credit card (except American Express) online via our secure booking system, as well as by bank transfer and holiday vouchers (please fill in the address details).
What happens if I have to cancel my stay?
For any cancellation, please send us an e-mail or a mail as soon as possible.
Our cancellation fees can be found here. The deposit will not be refunded and charges will be due according to the date of cancellation.
I would like to come only for a week-end, is that possible?
We propose short stays and week-ends on demand, but only at the last minute (3 weeks prior arrival date). Check the weather on our Méribel webcam.
Please contact us on +33 (0)4 79 00 41 89 or in the Contact area. You can also consult our Special Offers page.
Are the pets allowed?
Unless otherwise specified in the apartment description, the pets are welcomed in our apartments.
How can I optimize my arrival?
For a stress-free arrival in our mountains, we recommend you to have special equipment for your vehicle (snow chains, wheel socks) and to try to put them on before your departure. We also suggest you to have a flashlight and gloves nearby in case you have to equipped your car during the night.
Check traffic conditions before setting off.
I don’t have any ski equipment – what should I do?
We can offer you a 20% discount through our partners Intersport (three shops across Mottaret) and Sport 2000 (in Courchevel La Tania).
You can add this service to your booking directly via your customer account, or by sending an email or giving us a call.
How can I get ski passes?
Forget the long queues at the ski lift ticket offices! Order your ski passes easily via your customer account, by email or by phone. We’ll take care of arranging them for you.
Please let us know your first day of skiing, the ski area, the number of days, the age group and whether or not you’d like ‘Carré Neige’ insurance.
You can collect your ski passes on the day of your arrival, directly from the agency, at the same time as your flat keys.
What’s more, during certain weeks, we offer up to 20% off adult ski passes for bookings of 4 days or more!
To help you find your way around, download the Méribel and Courchevel La Tania piste maps.
During my stay
How do I collect the keys to my holiday let?
To collect the keys, you must go to:
- Agence Saulire Méribel – 100 Chemin des Bleuets, Méribel Mottaret.
- Agence Saulire Courchevel La Tania – 404 Route du Praz Juget, Courchevel La Tania.
The apartments are available from 5 pm.
However, if you arrive at the resort earlier, you can pop into the agency to finalise your check-in formalities and check whether your apartment is ready.
You will only be given the keys once you have paid the security deposit.
What happens if I arrive outside your opening hours?
On Saturdays, we are open until 7 pm. In the event of a late arrival at your holiday let in Méribel Mottaret or Courchevel La Tania, you must contact the agency by telephone.
We will then tell you how to collect the keys to your apartment.
PLEASE NOTE: you must always come to 100 Chemin des Bleuets to collect your keys and bring the code for the key box with you.
What is a security deposit and what is it for?
It is intended to cover any damage for which you may be liable. The amount varies between €350 and €1,000, depending on the apartment.
The security deposit can be paid online before your arrival via your customer portal with our partner Swikly, or when you collect your keys via a pre-authorisation on your bank card (no actual charge will be made).
It will be released no later than 10 days after your departure.
Is there a state of repair in the apartment?
In the apartment, you will find furniture, dishes and equipment necessary for the number of people allowed in the apartment. This equipment is checked before your arrival.
However, you will have to check the state of repair of the apartment and inform us about any problem within 24 hours.
We will check the apartment after your departure. In case of damage, the repairing cost of equipment or furniture or the cleaning fees will be taken from your security deposit after sending you a justification. The amount of the security deposit does not limit your responsibility.
Will I have access to Internet in my apartment?
Some apartments are equipped with a private Wi-Fi access and, in some residences, a common Wi-Fi is available. In those cases, it is written in the apartment’s description.
For the other apartments, we can rent you a Wi-Fi Hot Spot €40/week. This Hot-spot, working with the 4G network, allows you to connect up to 5 devices at the same time, with no limit in terms of data.
Where can I park my car during my stay?
Next to the residences, you will find free parking places (outside). The only parking which is not free is in the center.
In busy periods, we recommend you to park your car on the first space you find and then use the free buses for the rest of your stay.
There is a covered parking with CCTV in Le Hameau (tickets to buy in the parking).
We also rent covered parking spaces in all the resort. To book one of them, please contact us directly. Be careful, there is a limited amount of these places, do not forget to book it in advance!
How does the end of your stay work?
We ask that you vacate your flat by 10.00 am at the latest on the morning of your departure and return the keys to the agency or to the reception of the residence for the Plein Soleil flats in Méribel Mottaret, and directly to the agency in Courchevel La Tania.
Accommodation must be left clean and tidy, with washing-up done and put away, the fridge emptied and cleaned, rubbish bins emptied, blankets folded and put away, and floors cleaned.
Unless you have requested an end-of-stay cleaning service. In this case, we only ask that you wash up, take out the rubbish and strip your beds to make the cleaner’s job easier.
numéros utiles
Agence Saulire :
Emergency n° : +33(6) 03 97 33 89
Agency : +33(4) 79 00 41 89 / info@agencesaulire.com
Police station : +33(4) 79 08 60 17 or 17
Municipal police : +33(4) 79 00 58 92
Fire brigade : +33(4) 79 08 64 01 or 18 or 112 from a mobile phone
Central first aid station for the slopes of Méribel : +33(4) 79 08 65 32
Hospitals :
Albertville : +33(4) 79 89 55 55
Moutiers : +33(4) 79 09 60 60
Doctors :
Night duty : 15
Mottaret - Dr Mabboux : +33(4) 79 00 40 88
Méribel - Dr Schamasch : +33(4) 79 08 60 41 ou Dr Vabre : +33(4) 79 08 65 40
Nurses : +33(6) 59 45 41 69
Ambulances : Ambulances S.A.R.A : +33(4)79 55 28 67
Pharmacy :
Mottaret : +33(4) 79 00 43 70
Méribel : +33(4) 79 08 63 59
Veterinary : +33(4) 79 24 01 76
Tourist office :
Mottaret : +33(4) 79 00 42 34
Méribel : +33(4) 79 08 60 01
S3V : Mottaret : +33(4) 79 00 43 44
Meribel Alpina : +33(4) 79 08 65 32
Restaurant « Les Rôtisseurs du Mottaret » : +33(4) 79 09 02 42
Garages :
Mottaret - Garage Breton : +33(4) 79 00 42 84
Meribel - Alp’auto Meribel : +33(4) 79 00 59 60
